Altur GTM brain

category

market profile

• text: Banks and fintechs need to contact and follow up with large numbers of borrowers across channels.
• text: Collections teams must monitor interactions and adhere to their own protocols while managing operating cost.

personas

• title: Head of collections at a bank or lender
  pains:

  • Human dialer capacity limits coverage of overdue accounts
  • Following up on promises to pay is labor intensive
• title: Contact center operations and quality leader
  pains:

  • Evaluating every call manually is difficult at scale
  • Different channels and scripts make consistent execution hard

icp

• text: Banks, fintechs and collection operations in Latin America with high-volume consumer accounts.
• text: Financial institutions with phone, WhatsApp and SMS outreach and measurable collections workflows.

message pillars

• text: Automate collections and sales across the lifecycle.
• text: Coordinate multiple channels around account behavior.
• text: Provide visibility into interactions and protocol adherence.

objections

• objection: Can the operation follow our collection rules?
  response: Altur describes interaction monitoring and protocol evaluation; validate controls, escalation and local legal requirements in a pilot.
• objection: Will automated outreach work for our borrower population?
  response: Test a bounded portfolio against a comparable existing process, including contact, repayment and complaint rates.

competitors

• name: Moveo
  why: AI agents for debt collection and customer conversations.
• name: Skit.ai
  why: Conversational voice AI for debt collection.
• name: OpenDebt
  why: Automates debt recovery using voice AI and digital channels.

keywords

• AI debt collection voice agents
• collections automation Latin America
• automated debt collection calls
• WhatsApp collections software
• AI collections call center
• bank debt recovery AI

voice

• Confident
• Operational
• Results-oriented

signals

• text: A lender is scaling a delinquent account portfolio or expanding collections across Latin American markets.
• text: A collections team is looking to improve contact rates and monitor calls consistently.

stack

• WhatsApp
• SMS
• telephony

hiring

• Sales Development Representative (Spanish & Portuguese)

pricing

motion

channels

• LinkedIn
• SEO
• outbound

confidence

Founders

• name: Luis Olave
  title: Founder/CEO
  role: CEO
  bio: CEO @ Altur
• name: Pedro Fernández
  title: Founder/CTO
  role: CTO
  bio: CTO @ Altur