Hubble GTM brain

category

market profile

• text: Medical histories are fragmented across EHRs, payers, portals and fax-based offices, requiring multiple retrieval methods.
• text: Legal practices can face substantial and variable per-case retrieval costs, creating a clear cost and turnaround comparison for buyers.

personas

• title: Personal injury law firm records manager
  pains:

  • Chasing records across multiple providers delays case preparation
  • External retrieval fees can be difficult to predict per case
• title: Life insurance underwriting operations leader
  pains:

  • Attending physician statements delay underwriting decisions
  • Fragmented applicant histories require repeated follow-up
• title: Digital health product or engineering leader
  pains:

  • Patient histories are scattered among providers
  • Maintaining portal access and network connections diverts engineering effort

icp

• text: Personal injury, workers compensation, disability and mass tort firms with recurring multi-provider record requests; no account size threshold is published.
• text: Life, disability and property and casualty insurers with underwriting or claims teams requesting medical histories.
• text: Digital health, clinical trial and care delivery organizations that need patient-authorized longitudinal records.

message pillars

• text: One patient authorization starts retrieval across disparate providers.
• text: Source attribution supports verification of the consolidated record.
• text: The founder frames access as the barrier to remove.

objections

• objection: Our network API already retrieves records.
  response: Pilot difficult providers and compare completeness, turnaround and cost against the existing network and manual process.
• objection: Can a new vendor handle sensitive records securely?
  response: Request its security package and BAA; SOC 2 Type II is described as in progress, not complete.
• objection: Will outsourced retrieval cost more than our clerks?
  response: Compare full cost per completed case, including provider fees and staff follow-up, on a representative sample.

competitors

• name: ChartSquad
  why: Provides medical record retrieval to personal injury firms and is named by a practitioner as an existing provider.
• name: Tavrn
  why: Named by a personal injury practitioner as an alternative used for record requests.
• name: MRO
  why: Another records exchange and retrieval option discussed by the same practitioners.

influencers

• name: Aaron Leon
  url: https://www.returner.fund/founders/aaron-leon
  why: Hubble cofounder and public advocate for patient record retrieval infrastructure.

keywords

• medical record retrieval
• personal injury medical records
• attending physician statement retrieval
• patient authorized health data API
• medical records fax retrieval
• EHR medical records aggregation

voice

• Direct and concrete
• Patient-centered
• Operational and evidence-oriented

signals

• text: A law firm is adding case volume or hiring people to chase provider records.
• text: An insurer is trying to reduce attending physician statement turnaround or underwriting backlog.
• text: A digital health company is building a longitudinal patient history or agent that depends on outside records.

stack

• Epic
• athenahealth
• Persona
• Kno2

pricing

motion

channels

• LinkedIn
• website
• sandbox
• demo

confidence

Founders

• name: Prabha Dublish
  title: Founder/CEO
  role: CEO
  bio: Founder at Hubble. Previously first PM at Grow Therapy launching their first AI features & PM at Meta.
• name: Aaron Leon
  title: Founder/CTO
  role: CTO
  bio: CTO at Hubble. Previously tech lead at Amazon One Medical, where he launched Amazon's first healthcare AI agents serving 1M+ patients. Prior, led data platforms across Amazon Health.