Krave Mart GTM brain
Krave Mart delivers groceries and everyday essentials to urban Pakistani consumers through a mobile ordering service.
category
Quick-commerce grocery deliverymarket profile
- text: Urban grocery shoppers trade off delivery speed, product availability, freshness, item prices and delivery charges against neighborhood stores and delivery apps.
- text: inDrive acquired Krave Mart in 2026 and has expanded grocery delivery under the inDrive.Groceries brand, changing the standalone company's strategic context.
personas
- title: Busy urban household shopperpains:
- Routine grocery trips and checkout queues consume time
- Needs a convenient way to replenish common household essentials
- title: Last-minute grocery buyerpains:
- Runs out of an ingredient just before a meal
- Needs reliable fast delivery without making a separate store trip
- title: Price-conscious family purchaserpains:
- Compares grocery prices and delivery fees with local alternatives
- Wants confidence in produce freshness and order quality
icp
- text: Consumer households in serviceable neighborhoods of Karachi, Lahore and Rawalpindi; no business firmographic threshold applies.
- text: Mobile-first customers who value delivery of frequently needed groceries and essentials, especially urgent replenishment.
message pillars
- text: Deliver everyday items to the door.
- text: Make a broad basket available in one order.
- text: Remove the wait associated with shopping in person.
objections
- objection: Are the prices and delivery fee worth it?response: Show the complete basket and applicable delivery fee before checkout so shoppers can compare alternatives.
- objection: Will my order arrive when needed?response: Check the live delivery estimate and coverage for the address; do not assume a fixed delivery time everywhere.
- objection: Will fresh items meet expectations?response: Explain the available substitution, issue reporting and refund process in the app before purchase.
competitors
- name: foodpanda pandamartwhy: Major competing on-demand grocery delivery service in Pakistan.
- name: GrocerAppwhy: Local online grocery delivery alternative.
- name: METRO Onlinewhy: Supermarket online ordering and delivery alternative.
influencers
- name: Kassim Shroffurl: https://restofworld.org/2022/krave-mart-quick-commerce-pakistan/why: Co-founder who has discussed sustainable quick-commerce growth.
keywords
- online grocery delivery Karachi
- grocery delivery Lahore
- grocery delivery Rawalpindi
- quick grocery delivery Pakistan
- order groceries online Pakistan
- everyday essentials delivery
voice
- Energetic and conversational
- Convenience-led
- Locally flavored
signals
- text: A household in a covered delivery area needs a last-minute grocery or household item.
- text: A shopper compares local grocery apps for delivery fees, selection and speed.
stack
- Microsoft Dynamics, referenced in a finance and ERP role
hiring
- Finance & ERP Specialist, Microsoft Dynamics
- Growth Lead
- Lifecycle & Retention Lead
- Senior Manager, Ad Partnerships
pricing
model: unknown
motion
product_ledchannels
- mobile app
- inDrive app
confidence
mediumFounders
- name: Kassim Shrofftitle: Founderrole: Founderbio: 2x Founder with a successful exit (Gobabu.com acquired by Buytopia.ca) and 12+ years of eCommerce experience at Daraz (Alibaba) in Pakistan
- name: Ch Haziq Ahmedtitle: Founderrole: Founderbio: An omni channel retail enthusiast building a Yellow Rocketship!!!
- name: Hammad Bawanytitle: Founderrole: Founderbio: Have 10+ years of experience in e-commerce industry. Started from Daraz.pk (Alibaba group), founded my own e-commerce company, worked as head of product and ops at HumMart - online grocery company, Foodpanda (Delivery Hero) and now founded KraveMart
- name: Mohammad Ahsan Kidwaititle: Founderrole: Founderbio: A General Management, eCommerce, Sales and Shopper Marketing Professional, having a decade plus worth of experience with leading organizations such as Alibaba Group, Swvl, Unilever, GlaxoSmithKline & more! Having done my Masters in Innovation & Entrepreneurship from the University of Warwick and a Bachelors in Business Studies & Economics from the University of Manchester, have led teams on a country level, as well as Commercial and Trade Marketing functions in my previous roles.