Novoflow GTM brain

Novoflow deploys computer-using AI agents that automate administrative workflows in medical practices' existing EHRs.

category

Healthcare operations AI agents

market profile

  • text: Medical practices face administrative bottlenecks across scheduling, claims and EHR workflows.
  • text: Healthcare organizations evaluate agents across patient-facing and back-office workflows.

personas

  • title: Medical practice administrator
    pains:
    • Staff spend hours on repetitive scheduling and EHR navigation.
    • Cancellations and slow referral scheduling can leave capacity unfilled.
  • title: Healthcare operations or revenue cycle leader
    pains:
    • Claims and administrative work build up across EHR screens and manual procedures.
    • Changing staff workflows or waiting for EHR integration slows automation projects.
  • title: Healthcare IT and security leader
    pains:
    • Must grant and monitor system access while protecting patient information.
    • Needs confidence that an agent can operate safely within existing systems.

icp

  • text: Medical practices and healthcare provider organizations with high-volume EHR administration.
  • text: Provider groups with repeatable scheduling, referral or claims processes and limited appetite for changing EHRs.

message pillars

  • text: Automate workflows by operating the existing EHR interface.
  • text: Deploy without forcing staff to adopt a new workflow.
  • text: Build around healthcare security and patient data requirements.

objections

  • objection: Can an agent handle protected health information safely?
    response: Review the trust center, available BAA, access controls and independent audit evidence with security and compliance teams.
  • objection: Will it work reliably in our particular EHR and workflow?
    response: Map a bounded workflow, test against representative cases and agree on escalation and accuracy measures before expanding.

competitors

  • name: Luminai
    why: Automates healthcare administrative workflows across software systems.
  • name: Hippocratic AI
    why: Offers patient-facing healthcare AI agents for outreach and scheduling.
  • name: Assort Health
    why: Provides healthcare AI agents for workflows including referrals and patient access.

influencers

  • name: Georges Casassovici
    url: https://www.linkedin.com/posts/thegeorgesc_novoflow-yc-x25-builds-computer-using-agents-activity-7512962734783700994-zrvX
    why: Co-founder discusses the company's computer-using agents and healthcare operations.

keywords

  • EHR workflow automation
  • AI medical scheduling agent
  • healthcare administrative AI agents
  • medical practice computer use automation
  • patient referral scheduling automation
  • EHR claims automation

voice

  • plain-language and operational
  • optimistic about interoperability
  • security-conscious

signals

  • text: A clinic has long referral queues, unused appointment slots or frequent cancellations.
  • text: A provider group is looking to automate EHR workflows without replacing its core system.

stack

  • EHR user interface

hiring

  • Founding Software Engineer

pricing

model: unknown

motion

sales_led

channels

  • LinkedIn
  • SEO
  • YC network
  • demos

confidence

medium

Founders

  • name: Mathieu Rihet
    title: Founder/CEO
    role: CEO
    bio: Emory University Scholar. Previously a medical interpreter. Building AI employees to automate 99% of manual workflows in medical clinics.
  • name: Georges Casassovici
    title: Founder/CTO
    role: CTO
    bio: Always take small steps in the right direction. Building Novoflow to solve healthcare interoperability in the next 5 years.

Back to YC companies