telli GTM brain

telli provides AI agents for B2C companies to automate customer calls and the operational work around sales and service.

category

AI voice agents for customer operations

market profile

  • text: The platform addresses customer communication across sales and service, with voice agents and broader multi-channel ambitions.
  • text: High-volume B2C call automation competes with human teams, traditional contact-center tooling and other AI voice platforms.

personas

  • title: VP Customer Experience or contact center director
    pains:
    • Call queues and repetitive inquiries make service difficult to scale
    • Leaders need call recordings, QA and oversight before trusting automation
  • title: Head of Sales or Revenue Operations
    pains:
    • High volumes of inbound leads wait for qualification or appointment booking
    • Teams miss win-back and follow-up opportunities when calling capacity is constrained
  • title: Customer operations or transformation lead
    pains:
    • Agents need access to current CRM context and the ability to complete actions
    • Operations must deploy multilingual call flows while keeping systems and numbers in place

icp

  • text: B2C organizations with recurring customer-call volume, including energy, real estate, telecom, insurance and consumer services; published stories include Sky and 1KOMMA5°.
  • text: Sales and service teams using a CRM and telephony with enough interaction volume to justify integration and operational review; exact headcount thresholds are not published.
  • text: European businesses with multilingual and data residency needs are a plausible fit based on its Berlin presence and EU hosting announcement.

message pillars

  • text: Automate customer calls for sales and service.
  • text: Let operations teams configure and improve agents without code.
  • text: Connect calls and outcomes to existing customer systems.
  • text: Scale concurrent calling capacity.

objections

  • objection: Will AI calls harm customer experience?
    response: Pilot a specific workflow and review recordings, transcripts, customer outcomes and QA results before expansion.
  • objection: Can this work with our CRM and telephone infrastructure?
    response: Map required CRM actions and test native, API and SIP integration with the deployment team.
  • objection: What will a high-volume deployment cost?
    response: Discuss expected monthly conversations, integration needs and pricing with sales; public prices were not found.

competitors

  • name: Synthflow
    why: Berlin-based no-code AI voice agent platform serving business call workflows.
  • name: PolyAI
    why: Enterprise voice agents for high-volume customer service.
  • name: Retell AI
    why: Voice agent platform for businesses and developers building automated phone workflows.
  • name: Parloa
    why: Enterprise customer service voice AI platform.

influencers

  • name: Finn zur Mühlen
    url: https://techcrunch.com/2025/04/15/telli-a-yc-alum-raises-pre-seed-funding-for-its-ai-voice-agents/
    why: Co-founder and CEO discussing customer acquisition and call operations.
  • name: Seb Hapte-Selassie
    url: https://www.linkedin.com/company/tellitechnologies/
    why: Co-founder and CTO discussing voice AI and product development.

keywords

  • AI voice agents for customer service
  • B2C AI call automation
  • automated lead qualification calls
  • AI appointment setting
  • contact center voice AI
  • AI voice agent CRM integration
  • multilingual AI call center

voice

  • Direct
  • Outcome-oriented
  • Customer-centered

signals

  • text: A consumer business is expanding lead qualification, appointment booking or customer win-back but lacks calling capacity.
  • text: A service organization has high call volumes and needs better response times with CRM-connected workflows.
  • text: An organization is planning multilingual customer operations or evaluating EU hosting for voice AI.

stack

  • Salesforce
  • HubSpot
  • SIP

hiring

  • Engineering, Voice AI, Berlin
  • Deployment Strategist, Berlin
  • Enterprise Account Executive, Berlin
  • Founding Enterprise AE, France

pricing

model: unknown

motion

hybrid

channels

  • Customer case studies
  • LinkedIn
  • Website
  • Enterprise sales

confidence

high

Founders

  • name: Finn zur Muehlen
    title: Founder/CEO
    role: CEO
    bio: co-founder & ceo @ telli.com
  • name: Philipp Baumanns
    title: Founder/COO
    role: COO
    bio: co-founder (commercial) @ telli.com | prev. scaled heat pump unit of Enpal (largest European solar installer, $2.4bn valuation) as employee #2
  • name: Seb Hapte-Selassie
    title: Founder/CTO
    role: CTO
    bio: co-founder & cto @ telli.com | prev. software engineering at Pitch.com - computer science @ Stanford

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